Returns & Exchanges
At BAUER, we stand behind our hockey gear and want to ensure you have the right fit for your game. If you are not completely satisfied with your purchase, you can return or exchange your equipment within 30 days of the original purchase date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Equipment
Place the unused items in their original packaging with all tags attached to ensure your return is processed without delays.
Label and Ship
Print your prepaid shipping label, attach it to the box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the gear, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing